Services

System & Application Support

Omicron offers customized support agreements under its Flexcare program. Each agreement is tailored to the requirements of the customer and covers a spectrum of activities ranging from first line user support, application troubleshooting through task-oriented work orders and periodic system performance analysis.

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Technical Services

The technical services of Omicron are short mandates aimed at rapidly creating value through tangible system improvements and actionable outcomes. Keeping the AVEVA PI System Infrastructure current, stable and secure opens the door to continuous improvement and innovation by its users.

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Turnkey Solutions

Although the AVEVA PI System creates great value out of the box, business and operational imperatives sometimes dictate the deployment of managed solutions. Omicron teams up with established AVEVA Partners for applications we consider the best-of-breed.

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Consulting Services

We help customers envision, define, and plan the deployment of an AVEVA PI System, its integration with other systems, as well as the development of custom applications and interfaces required to achieve specific operational or business outcomes.

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Americas & APAC

Pimsoft Inc.
757 N. Eldridge Parkway, Suite 725
Houston, TX, 77079,  USA

Phone: +1 (281) 920-9196
Fax: +1 (281) 754-4421

EMEA

Pimsoft S.p.A.
Via Bertolotti 7
10121 Turin, ITALY

Phone: +39 011 5625213
Fax: +39 011 5637744

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