Paolo Cicchiello
Professional Services Manager
Paolo Cicchiello manages Pimsoft's Application Management team, overseeing service delivery, customer escalation, and team development for clients running Sigmafine and AVEVA PI System environments. With a background spanning software development, financial sector application management, and process industry consulting, Paolo brings a rare combination of deep technical fluency and operational leadership to the role.
A Computer Engineering graduate of the Università degli Studi del Sannio, Paolo holds dual AVEVA PI certifications — PI Installation Specialist and PI System Infrastructure Specialist — and carries extensive hands-on experience in Sigmafine suite deployment, PI system migration, custom reporting development, and systems integration across refinery, chemical, and utility environments in Europe and North Africa.